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Fix: Sorry the File You Requested Does Not Exist Error This Google Drive error is usually caused by accidentally deleted files1
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Sorry, the file you requested does not exist
is an annoying message every Google Drive user detests.
You may see this error because of occasional Google server downtime, some bugs, and heavy cache files on your browser.
There are simple fixes like clearing your browser cache and restoring Drive files you can employ to overcome the error.
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If your team relies heavily on working with Google Drive, some Google Drive errors can spoil a productive day as they deny you access to important files.
Sorry, the file you have requested does not exist. Make sure that you have the correct URL and that the file exists is a far too common example. Read on to see how you can fix it.
What causes Sorry the file you requested does not exist error in Google Drive?If you receive this message when trying to access a document shared with you or owned by you on Google Drive, then you should suspect these possible causes:
Incorrect URL – As indicated in the error message above, using an incorrect URL is the leading reason for the error. It happens when you input the link manually or paste an incomplete link.
Deleted or moved files – If the link is correct, it might be that the file you want to access has been deleted or moved to another Google Drive folder.
Windows Firewall and antivirus – Firewall and antiviruses can sometimes overdo their protection job, causing serious problems, and you may get Sorry, the file you have requested does not exist in Google forms.
Unstable internet connection – With a poor internet connection, web pages take a lot of time to load. Hence, Google Drive errors such as this occur.
Google product server not available – Occasionally, some Google services undergo disruptions; problems like this are bound to happen when there’s a service outage from Google.
Now you are aware of the possible reasons why you keep on receiving the error message. Next, look at solutions to get you back on your file.
How can I fix sorry the file you requested does not exist Google Driver error?When next you receive the error message-sorry the file you requested does not exist when trying to access a Google Drive file, the first couple of steps you should take are:
Restarting your computer is a basic troubleshooting method that might solve the problem.
If you receive the file URL from a colleague, confirm with them that the URL is correct. Ask them to resend it if you aren’t sure. Instead of typing your URL, copy and paste the URL to avoid any mistakes.
Visit the Google apps status dashboard to see the list of Google services that are presently online. You’ll have to wait until the service is restored if the service is marked as disrupted or unavailable.
If you are using wireless internet, try switching to a wired connection or a router that guarantees stable internet connection.
1. Restore deleted files from Google Drive trash folderIf the file you are trying to access is deleted by Google Drive, restoring it from the trash folder might not solve the problem. Follow this guide to overcome instances where Google Drive keeps deleting users files.
2. Disable Windows Defender Firewall temporarilyDon’t forget to turn on Windows Firewall Defender once you have the problem solved. If you are unable to, this linked guide has helped hundreds of users who were unable to activate Windows Defender.
Expert tip:
3. Clear browsing cookies and cacheWe used Chrome as an example, but the process is similar on all other major browsers.
For Windows 11 users, there are other methods to clear cache files. If you are interested, check out this post on how to quickly clear cache on Windows 11.
4. Reset your browser to default settings How do I recover permanently deleted files from Google Drive?NOTE
Before you start the process of recovering the file, make sure that it’s already been deleted from the Trash folder. If it’s still there, you can easily restore the file without going through any trouble.
You can recover permanently deleted files from Google Drive though the process is a little more complex than one would imagine and takes time. Also, you can only recover files that were owned by you and not simply shared.
To recover Google Drive files, head to the Support Page and sign in. Now, fill out the various details in the form and submit it. Once done, wait for a response from Google, but in all likelihood, they should be able to recover the file if it had been deleted recently.
Google Drive is used by millions of people worldwide to store, share and collaborate on documents. Thanks to its wide array of features, team members can collaborate on documents.
Despite its long list of benefits, sometimes users have some nasty scenarios to deal with. One is what we’ve just proffered solution to in this guide. Another one is when Google Drive is not synching.
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